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About

Who We Are

Who We Are

We help people stay active and live their best lives. Managing a chronic condition? Let us help you manage your care so you live your life fully. Living in a nursing home to ensure your health and safety? Let us help you plan your health goals and maximize your benefits! CommuniCare Advantage is a Medicare Advantage plan created to coordinate care and organize meaningful health benefits to help people thrive.

We are a provider-owned health plan based outside Cincinnati, Ohio, and covering selected counties in Indiana, Maryland, and Ohio. We created two Medicare Advantage plans to meet the health needs of people who manage chronic health conditions or live in a nursing facility. Our Special Needs Plans are designed with benefits focused on members’ health needs:

  • CommuniCare Advantage Chronic Condition Special Needs Plan – for those with diabetes mellitus, cardiovascular disorders, or chronic heart failure living in Marion County, Indiana; Baltimore City County, Maryland; or Cuyahoga or Hamilton County, Ohio
  • CommuniCare Advantage Institutional Special Needs Plan – for those who reside in a participating nursing home for 90+ days (click here for participating facilities in three states)

Click here to learn more about eligibility.

CommuniCare Advantage is part of the CommuniCare Family of Companies, which includes CommuniCare Health. As a family-owned company, CommuniCare Health has grown to become one of the nation’s largest providers of post-acute care, which includes skilled nursing rehabilitation centers, long-term care centers, assisted living communities, independent rehabilitation centers, and long-term acute care hospitals (LTACHs). Our CommuniCare Advantage special needs plans are another way we care for our residents and communities.

Mission

The primary mission of our employees is our philosophy: Serving with Pride.

We recognize that we are called to reach out with our hearts and touch the lives of others. This recognition instills a great sense of purpose in the work we do each day. As a result, we take immense pride in our opportunity to deliver the highest quality service. We remind ourselves daily that we are called to serve with pride.

Mission

Standards of Excellence

CommuniCare Advantage’s commitment to serving with pride means a standard of operations that is founded on an unwavering commitment to excellence. We provide a superior customer experience in accordance with the CommuniCare Family of Companies True Blue Standards of Excellence.

Clinical Excellence

We use evidence-based guidelines to help our members stay healthy and active. We engage with physicians and providers to understand the needs of the members and coordinate access to care.

Service Excellence

We are unyielding in our determination to deliver exceptional service that meets members’ needs.

SATISFACTION

We listen to our members and strive to resolve challenges and anticipate members’ needs.

Our Culture of Caring Communities

Our Culture of Caring Communities

Serving with pride is at the foundation of CommuniCare. We make our work a mission of excellence and care.

Last modified: 01/04/2022

Discover the benefits of CommuniCare Advantage.
Call (855)-969-5869 to learn more.
CommuniCare residents call (855)-969-5861.